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Owned and operated by CQ Global Enterprises LLC, we are happy to answer questions about appliances, orders, or your next kitchen project.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. Larger appliances such as outdoor kitchens, refrigerators, and stoves may require freight delivery, and our team will keep you informed throughout the process.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status at any time. If you have questions about an in-transit order, just send us a message.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your kitchen, please refer to our Return Policy page for full details on how to start a return. We want you to feel confident in every purchase.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. If you would like to swap an espresso machine for a different model or change a finish color, contact our team and we will walk you through the steps.
How do I choose the right espresso machine for my kitchen?
It depends on your daily routine and how much counter space you have. We carry a range of espresso machines from compact single-serve models to more robust semi-automatic options. Send us a message with your preferences and we will help you narrow it down.
Do your outdoor kitchens require professional installation?
Most outdoor kitchen setups benefit from professional installation, especially when gas or electrical connections are involved. We recommend consulting with a licensed installer in your area. Our product pages include specifications and dimensions to share with your contractor.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to reply to every inquiry within one business day so your project keeps moving forward.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If an appliance is not the perfect match for your kitchen, our return policy makes the process simple and clear.
